Lifecycle service

The lifecycle service for AUTEFA lines and machines includes comprehensive support over the entire lifecycle of the production systems, from installation, maintenance and optimization to modernization. All machines from AUTEFA Solutions are characterized by mature technologies, quality and efficiency. When operating your systems, make sure that the machines are regularly serviced, maintained and repaired. Our service department can help with problems and offers special service packages, the supply of OEM spare parts and retrofit solutions.
AUTEFA Solutions offers service and spare parts for CERTANT palletizers, depalletizers and packers of the former CERTUS Maschinenbau GmbH, Friedberg. Existing CERTUS plants are extended and modernized with AUTEFA Solutions machines.

Service and Spare Parts

Customer service for AUTEFA lines and machines includes comprehensive support throughout the entire life cycle of the production systems, from installation, maintenance and optimization to modernization. Our service department can help with problems and offers special service packages, the supply of OEM spare parts and retrofit solutions.

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Service contracts

Service contracts from AUTEFA Solutions provide fast and effective support whenever you need it. Our service contracts consist of a range of modules and are individually tailored to the system to be maintained. 

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All day support: AUTEFA Solutions hotline is available 24 hours a day

Our Hotline Support is available to you 24 hours a day, seven days a week. We offer personalized support that can be booked as part of a customized support contract. Our secure and fast communications allow us to interact efficiently with your machines. We also offer extensive remote service capabilities to ensure that your needs are met promptly and professionally.

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Upgrades and retrofit solutions

AUTEFA machines and installations are strong, solid, and performing for decades. We are offering valuable and economic solutions and upgrades to improve our customers productions lines. Our upgrade modification leads to improved labour safety, increased performance and process reliability.

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Please contact us

AUTEFA Solutions Germany GmbH
Paul-Lenz-Strasse 1
86316 Friedberg . Germany
T: +49 821 2608 0
germany(at)autefa.com

For your inquiry or more information please contact us. To ensure that we can quickly offer the right service please always inform us about the machine number and machines type. These details will greatly facilitate our support process and enable us to assist you more effectively.

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