For orders and questions about spare parts, please use the spare parts contact below. For general support and questions for our service department, please contact our service team. Further information can be found under “How to contact and request service”.
When contacting our service department for assistance with any problem, please be sure to provide all pertinent details.
It's important to include both the machine number and type in your initial communication to help expedite the identification of your equipment. In addition, if applicable, please indicate if your machines have remote access capabilities.
Please describe the problem as accurately as possible and indicate whether the machine was purchased from us or is pre-owned. These details will greatly facilitate our support process and enable us to assist you more effectively.
AUTEFA Solutions
T: +49 821 2608 0
germany(at)autefa.com
如需咨询或了解更多信息，请联系我们。为确保我们能迅速提供正确的服务，请务必告知我们机器编号和机器类型。这些详细信息将大大方便我们的支持流程，使我们能够更有效地为您服务。
